AirPods Max Review: A month with Apple's high-end ANC headphones

I’ve been using Apple’s AirPods Max for a month now, wearing them every day in the hope of answering the question of whether they’re worth the very high price tag.

Apple has big competition in this sector of high-end consumer headphones, with the Bose NC 700, Sony WH-1000XM4 and Bowers and Wilkins PX7 all sitting at the top of our best headphones list and receiving high praise.

These metal-clad cans caused a stir upon release, mostly down to the £549/$549 price-tag. Launching your first pair of ANC headphones for almost double that of the biggest competition is ballsy move – but does it pay off?

Apple AirPods Max design – A clean break from your typical pair of over-ears

• They have a very unique design with great-feeling materials

• Multiple colours available with replaceable earcups

• The metal cups are heavy and the AirPods Max don’t easily fold down

The AirPods Max look like no other consumer headphone I have ever worn. They’re unmistakably Apple, which is for the best in some ways and to their detriment in others.

Early rumours suggested Apple was going to go completely go off-piste with its first pair of over-ear headphones, possibly adding in reversible earcups and customisation on a similar scale to the Apple Watch. This hasn’t quite come to pass, but the AirPods Max are still unique in many ways.

They’re striking to look at and stand out far more than a pair of Bose NC 700s or Sony WH-1000XM4s. Smooth, rounded metal cups are paired with a mesh-covered band and a dial that looks like it’s been plucked right off the Apple Watch 6. I wasn’t convinced at first, but after a few weeks of wearing them I’m a convert.

What I have noticed during my time wearing the AirPods Max is that a striking look isn’t always best for a pair of headphones you wear everywhere. They stand out in the street, even more so with the green or pink options. Obviously this is intended, but I am not sure how comfortable I am wearing such an obvious pair of £549/$549 headphones wherever I go.

Still, a lot of thought has been put into the headphones’ design and importantly how they’re different from ‘cheaper’ best headphone options.

Over-ears typically put the weight on your head with the headband. This means the cups can be lighter, however I often find that after a while the top of your head can ache. With the AirPods Max, the weight is distributed across the headband to the point where I can barely feel it on my head at all. Even after hours upon hours, the AirPods Max still feel comfortable.

This certainly wasn’t something I expected as I was shocked at how heavy they were when taking them out of the box for the first time. At 385g, they are far heavier than the Sony WH-1000XM4 (254g) or Bose QC 35 II (310g) and you can tell. There’s no IP rating so don’t expect them to fend off wet weather or wear them during exercise.

Connecting the two hefty metal cups to the headband are stainless steel telescoping arms that slide smoothly up and down with just enough friction to keep them stable. These are then covered in a mesh fabric not too dissimilar to the finish of the HomePod Mini. Like the cups, it looks quirky at first, but you’ll quickly get used to it and I wouldn’t be surprised to see an influx of similar-looking headphones.

The memory foam earcups are supremely comfortable as well, and don’t get sweaty after long listening periods like their leather counterparts. They also pop off easily (though stay in place thanks to magnets), so they can be washed or even replaced. Apple is selling replacement earcups for a rather staggering £75/$69.

Another design decision I really appreciate is the use of proper physical buttons rather than gesture swipes for skipping tracks, changing the volume and so on.

On the top of the right earcup there’s a larger version of the Apple Watch’s Digital Crown. Twisting this raises or lowers the volume, while pressing down play/pauses and moves through tracks. It works tremendously well, and I always value that physical, precise feedback over trying to get my gestures to register.

Next to the crown is a button for switching between active noise cancellation and Transparency modes. The latter lets in some background sound, so you’re not completely cut off. There’s also a Lightning port for charging and routing audio through a Lightning to 3.5mm adapter which, of course, is not included. If you want to listen with a wired connection you’ll need the £35/$35 audio adapter.

For a pair of headphones that cost this much, not including such a basic cable in the box seems even more ridiculous than not including a charger with a phone that costs over a grand. Alongside the AirPods Max I’ve tried the Twelve South AirFly Pro, which is a handy tool for connecting wireless-only cans like this to devices with a 3.5mm jack. It works well and should be very helpful when long distance travel resumes. 

If I did have one request for either the next model or a cheaper ‘Sport’ model, it would be for more portability. Not only are the AirPods Max quite heavy, but their design isn’t collapsible. Even worse is the meme-worthy ‘Smart Case’, which looks like a cross between a bra and a handbag. I might have said the AirPods Max themselves are some of Apple’s best design work as of late, but this case is right at the other end of the scale.

It offers zero protection to the headband – which I see as being the most delicate part thanks to that mesh covering, and doesn’t even completely cover the cups. There are already numerous third-party alternatives popping up on Amazon and elsewhere (this Waterfield one looks quite nice), and I’d suggest picking up something other than the default option if you want proper protection.

What makes the case even more annoying is that you do need it, as when you pop the cans in the case they’re put into a suspended state and then eventually deep sleep. Without it, they stay on longer and drain the battery quicker. It’s peculiar there isn’t a physical on/off button anywhere.

Features –  Some of the best ANC around and Spatial smarts

• The adaptive ANC is fantastic, even if you don’t have too much control over it

• Spatial audio gives a surround effect in supported apps

• Like other AirPods, they’re very much tied to Apple’s ecosystem and probably aren’t for Android users

While I’ll give plenty of time to the AirPods Max’s audio later, there’s a lot more going on with its features. You’ve got some of the best ANC around, excellent microphones and clever Spatial Audio features that are genuinely impressive for movies.

As with previous AirPods, you’re only going to get the best experience if you’re deep into the Apple ecosystem. While there’s support for Android phones and other Bluetooth devices, you miss out on a lot. Spatial Audio and quick device switching are iOS only, and Apple has designed the Max to play best with iPhones and iPads.

Spatial Audio isn’t exclusive to the AirPods Max and it’s available on the AirPods Pro as part of the iOS 14 update.

In basic terms, it’s a surround sound effect that combines head tracking with Dolby 5.1, 7.1 and Atmos soundtracks, producing a much grander, wider feel. The Mandalorian on Disney Plus, for example, is a stellar example of the immersive quality of Spatial Audio and things feel flat in comparison when you’re watching content from an app that doesn’t support it.

And that’s the biggest problem really – Spatial Audio still has slim support at the time of review. Disney Plus is the biggest third-party service to use it, while there are rumours of it coming to Netflix and Amazon Prime Video. It’s great on Apple TV Plus content of course, although that’s hardly the most stacked streaming service around.

Spatial Audio is also missing from the Apple TV box, so you can’t benefit from this surround experience whilst watching something on one of our best TVs with the AirPods Max.

Just like big competition from Bose and Sony, the AirPods Max have seriously impressive active noise cancellation (ANC). I’d go as far as to say Apple’s interpretation is marginally better than the NC 700 and WH-1000XM4 – however, they’re much cheaper and the difference is far from worth the extra outlay.

I’ve come to appreciate ANC even more working from home. Living in a large block of flats, the noise cancellation blocks out the consistent low-end drone from flat refurbishments above and my partner’s Zoom meetings in the room next door. 

While there isn’t in-depth control of the ANC levels, Apple has said the three outward-facing mics and one inside the earcup help to constantly alter the level of noise cancellation depending on your environment. These adaptive skills seem to work too, as the ANC cranks up on a rumbling train and down again so you can at least hear a car approaching as you cross the road.

Another triumph is the Transparency Mode, enabled by a press of the secondary button. In this mode, you can hear what’s around you or have a chat without removing the AirPods Max.

Unlike other similar modes on the competition that can sound robotic or artificial, the Max’s Transparency Mode is perfectly natural and almost sounds like you don’t have the headphones on at all.

If you’re connecting to an iOS device then the process is simple: bring the AirPods Max close to your iOS 14.3-toting device, accept the message that pops up and you’re done. Connecting them to one device also adds them to every other associated device in your iCloud account, so you only need to do this once.

A quick tap here enables transparency mode

You can also, most of the time, easily switch between multiple Apple devices without connecting and reconnecting. It’s mostly seamless: start listening on your Mac, pause that and start playing on your iPhone 12 Pro and the headphones understand. Yet, there have been times where it hasn’t worked at all and I haven’t been able to shift music to the AirPods Max without a full reconnect. 

Battery life isn’t class-leading and due to the oddities with various power states – I have been annoyed at how quickly the headphones drain when not in use, especially if you don’t use them for a few days. If you keep them in the case they won’t drain as fast, but this seems like an annoying quirk.

In terms of pure battery life, my tests match up with Apple’s claim of 20 hours. That’s below Sony’s latest flagship pair, but still more than enough for most and good enough for a great deal of long flights or journeys.

Charging is done via a Lightning port, which might annoy some hoping these would employ the more ubiquitous USB-C port Apple has started using for MacBooks and high-end iPads. For me, Lightning here is still the right choice as it means one cable can charge both your iPhone and AirPods. You do actually need that cable though, as unlike the AirPods Pro there’s no wireless charging support.

Apple AirPods Max sound quality – Great audio whatever you’re listening too but not that much better than the rivals

• Excellent sound in all genres of music

• Lots of computational skills dynamically adjust the sound

Whatever they look like and however many extra bells and whistle they have; you can only sell a £549/$549 pair of headphones if they sound amazing. After a few weeks of listening to all sorts of music, movies, TV shows, podcasts and audiobooks I am seriously impressed. 

While I wouldn’t say these are worth the extra price alone over Bose and Sony just for sound quality, there’s no doubting these are excellent sounding headphones that have fantastic versatility and few, if any, weaknesses.

The custom-made 40mm driver works in tandem with dual H1 chips and Adaptive EQ to alter the low and mid frequencies in a computational manner.  These EQ adjustments take into account the fit of the headphones and how good the seal is against your head. Apple, along with Google, has pioneered ‘computational photography’ in its recent phones and it seems to be doing something similar here.

It’s important to note these are primarily designed for those who listen to music through streaming services like Apple Music and Spotify, or from downloaded iTunes content. You won’t find support for High-Res Audio codecs and as I mentioned above, you need to splash out more cash if you want to plug these directly into a wired source.

AirPods Max pack a balanced sound with an outstanding sense of versatility. They don’t stand out when playing back one genre, instead impressing with a wide range of songs. 

There’s plenty of bass, which comes through stunningly in the ear shaking Xanny by Billie Eilish. This is such a bass-heavy track that it sounds downright bad on anything that can’t handle it. Switch to something more guitar-led and the results remain impressive, with clean vocals and intricate details picked out. 

I was consistently impressed that higher frequencies never sounded harsh and booming soundtracks, like Hans Zimmer’s Inception score, kept all the immersive qualities I would expect. Pump the volume right up and you’ll never hear any distortion, something that’s very common on Apple’s AirPods Pro.

While I can’t say enough good things about the audio, it’s hard to really say these are definitively better than Sony’s excellent WH-1000XM4s. Moving between the two pairs, both impress consistently and the differences are minimal. Some songs I think sound better on the AirPods, and others with the Sony.

You should buy the Apple AirPods Max if…

• You have all the Apple tech and are deep in the ecosystem

While they work with Android and other Bluetooth devices, the best experience is with a whole host of other Apple gear. One pairing connects to all your devices, you get Spatial Audio, audio sharing and far more options.

• You want excellent sound quality without the faff

Yes, they are pricey but they do sound great in all listening scenarios. Whatever genre you listen to, these cans shine and sound great when listening to fairly low bit-rate services like Apple Music and Spotify.

• You’re looking for headphones that stand out

After a few weeks I grew to love the way the AirPods Max looked. The build is sublime, the finish exceptional and they feel like they’ll last for years. 

You should not buy the AirPods Max if…

• You’re not in the Apple ecosystem

An Android user? Look elsewhere. Too many of the best features are iOS only and the price is even harder to take when so much is missing. 

• You want a light, easily portable pair of headphones

They don’t feel heavy when you’re wearing them but the AirPods Max are a bulky pair of headphones. It doesn’t help that they can’t be folded and the included case can only be described as awful. 

• You’re on a budget

These are very expensive headphones and when there are so many excellent options at more affordable prices, you’ve got to really want these above anything else to go for them.

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